Community Engagement and Communications Manager

Salary: The City of New York Office of the Mayor’s compensation package includes a competitive market salary, equity for all full-time roles and exceptional benefits. Our cash compensation range for this role is $85,000 – $95,000. The Problems You’ll Solve: The Office of Equity & Racial Justice LGBTQIA+ Affairs seeks a strategic, experienced, and mission-driven professional to serve as Community Engagement & Communications Manager. This role will be responsible for supporting the Director of the LGBTQIA+ Affairs in a broad range of communications, community engagement, and operational functions. The Community Engagement & Communications Manager will serve as a key advisor to the Director, leading the Office’s community engagement and communications efforts. This individual will play a critical role in establishing, maintaining, and strengthening relationships with LGBTQIA+ communities, coordinating outreach initiatives, strategic communications campaigns, supporting public-facing communications, and advancing cross-agency collaboration. The Community Engagement & Communications Manager will help ensure the Office is effectively positioned to promote its mission, promote its work, increase visibility, and support equity-focused initiatives across all areas of the Office’s work. The Community Engagement & Communications Manager will report to the Director of the LGBTQIA+ Affairs. Position Summary: The Community Engagement & Communications Manager will initiate and support outreach, communications, and public engagement efforts for the Office of Equity & Racial Justice LGBTQIA+ Affairs. This role will help establish, maintain, and strengthen relationships with LGBTQIA+ communities across New York City while promoting our work, supporting public awareness campaigns, community partnerships, and strategic communications initiatives. The Community Engagement & Communications Manager will work closely with community-based organizations, advocacy groups, City agencies, private-sector partners, external governmental partners, and internal leadership to ensure that LGBTQIA+ New Yorkers are informed, represented, and connected to City resources and initiatives. The position requires strong communication skills, event coordination experience, cultural competence, and a commitment to equity and inclusive public engagement. Key Responsibilities: • Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs. • Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City. • Coordinate and support community meetings, listening sessions, public events, and outreach initiatives. • Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates. • Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs. • Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers. • Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts. • Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings. • Maintain outreach tracking systems, stakeholder contact lists, and engagement reports. • Collaborate with internal teams on strategic initiatives, public education efforts, and special projects. • Support rapid response communications and stakeholder coordination during time-sensitive issues when needed. Duties include, but are not limited to: • Exercising sound judgment and discretion in managing sensitive and confidential matters on behalf of the Director. • Coordinating across internal teams and external partners to advance equity-focused initiatives for LGBTQIA+ communities. • Providing strategic, tactical, and project management support across the Office as priorities evolve. • Performing additional responsibilities as assigned to support the mission

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Preferred Skills

About You: • Bachelor’s degree preferred in communications, public relations, public administration, social work, journalism, urban studies, or a related field. • Minimum three (3) years of relevant experience in communications, community engagement, public affairs, advocacy, nonprofit work, or government, with demonstrated experience working on issues impacting the LGBTQIA+ community. • Strong written and verbal communication skills with experience creating public-facing materials. • Experience organizing community events, outreach campaigns, or stakeholder engagement initiatives. • Strong cultural competence and understandings of issues impacting LGBTQIA+ communities, including transgender, gender non-conforming, non-binary (TGNCNB) people, people across all age strata including youth and elder populations, people living with disabilities, and communities of color. • Ability to communicate effectively with diverse audiences and build strong community partnerships. • Experience managing social media platforms and digital communications. • Strong organizational and time and project management skills with attention to detail. • Ability to work collaboratively in a fast-paced environment and manage multiple priorities. • Commitment to equity, inclusion, and public service. • Familiarity with New York City government and community engagement practices are preferred. Preferred Areas of Expertise: Candidates with experience in one or more of the following areas are encouraged to apply: • LGBTQIA+ advocacy and outreach • Community organizing • Public communications • Digital media and social media strategy • Event planning and coordination • Public policy and government affairs • Equity and inclusion initiatives • Grassroots engagement • Strategic partnerships

How to Apply

Go to nyc.gov/jobs and search for Job ID #785576.